If you are not completely satisfied with your purchase, you can return your order for a full refund. Thatís our 100% Money Back Guarantee at AllThingsCrystal.com. All you have to do is call or email us with your name and order number within 30 days of delivery and we will provide you with instructions on our quick and easy return process. Orders placed between November 1 and December 31 will be giving up until January 31 to process a return.
There are no catches, exceptions or hassle and we do not charge restocking fees. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition. .
You will be responsible to pay for the return shipping cost however if your order needs to be returned because of an error on our part then we will provide you with the return shipping label. .
Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your original method of payment whether you used a credit card, PayPal, or Amazon Checkout. Please allow adequate time for your banking institution to process the credit.
So if for whatever reason you're not happy with your purchase, just go through our easy return process and AllThingsCrystal.com will make it right.